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Absolute Beginner's Guide to Computer Basics

Previous:
How to Choose a PC

Next:
How to Set Up Your New PC

How to Buy Your New PC

Once you’ve determined the type of PC you need, you’ll have to decide where to buy it. You have four main options: a local mom-and-pop shop, discount electronics chain (Best Buy, CompUSA), mail-order catalog (Tiger Direct, CDW), or website (Dell.com).

If you’re new to PCs: Buy from a mom-and-pop shop or a discount electronics store, such as Best Buy. These stores can offer in-person technical support and usually accept returns if your PC doesn’t suit your needs.
If you have some experience with PCs: Consider buying from a catalog or website, but only if getting a lower price matters more than personalized support.

No matter where you buy your computer, always inquire about the merchant’s return policy and technical support policy. Many local stores and electronics chains allow you to return your PC during a trial period, whereas most catalogs and websites allow you to return only defective computers. Even though local stores don’t offer 24-hour technical support (as many websites and catalogs do), they often offer better and more personalized technical assistance.

Should You Buy an Extended Warranty?

Most PCs come with a limited manufacturer’s warranty that covers parts and labor for up to one year. An extended warranty typically costs about $100 per year and includes onsite repair service. Get an extended warranty only if you: